REFUND POLICY

So Delightful wants you to love your new purchase so please do not hesitate to contact us at sodelightfulmanager@gmail.com or by phone at 250-590-4730 (ask for Ila or Janet) with any questions about sizing, colour, features or materials before you place your order.

Return Policy:
Most items on our website can be returned or exchanged within 7 days of the purchase date for a refund (excluding shipping costs). We do not offer refunds on personal care products (such as perfume and soap), earrings, bodysuits, sale items, gift cards and special orders.

All returns must be in their original packaging and condition, and clothing must be unworn and unwashed with original tags attached.

Please note that customers are responsible for all return shipping costs. We recommend sending your items back with a tracking number as we won’t be able to honour returns on lost parcels.

You are also welcome to bring your item back to our store for return, and the same policies will apply.

If you need to make a return, please contact us as soon as possible with your name and order information, as well as the reason for the return, and we will do our very best to assist you!